Last updated March 10, 2026
This Privacy Notice for Equity Ladder ('we', 'us', or 'our') describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you visit our website at equityladder.app, use Equity Ladder, or engage with us in other related ways.
Questions or concerns? Please contact us at [email protected].WHAT INFORMATION DO WE COLLECT?We collect personal information that you voluntarily provide when you register on the Services, including: names, email addresses, passwords, usernames, and contact or authentication data.
We may also process sensitive information such as financial data. Payment data is handled and stored by Stripe.
We automatically collect certain information when you visit our Services, including your IP address, browser and device characteristics, operating system, language preferences, and usage information. We also collect location data based on your IP address.HOW DO WE PROCESS YOUR INFORMATION?We process your personal information to:Facilitate account creation and authentication
Deliver services to you
Respond to your enquiries and offer support
Send administrative information
Request feedback
Send marketing and promotional communications (you may opt out at any time)
Protect our Services from fraud
Evaluate and improve our Services
Comply with legal obligationsWHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?We may share your data with third-party vendors who perform services on our behalf, including: cloud computing services, data storage providers, payment processors, marketing tools, authentication services, website hosting providers, and performance monitoring tools.
We may also share your information in connection with any merger, sale, or acquisition of our business.DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?We may use cookies and similar tracking technologies to maintain security, prevent crashes, fix bugs, and save your preferences. Third-party service providers may also use tracking technologies for analytics purposes.HOW DO WE HANDLE YOUR SOCIAL LOGINS?If you register using a social media account, we will receive certain profile information from that provider, such as your name, email address, and profile picture. We will only use this information as described in this Privacy Notice.HOW LONG DO WE KEEP YOUR INFORMATION?We keep your personal information only for as long as necessary to fulfil the purposes outlined in this notice, or as required by law. When we no longer need your information, we will delete or anonymise it.HOW DO WE KEEP YOUR INFORMATION SAFE?We have implemented appropriate technical and organisational security measures to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure. You should only access the Services within a secure environment.DO WE COLLECT INFORMATION FROM MINORS?We do not knowingly collect data from or market to children under 18 years of age. If you become aware of any data we may have collected from children under 18, please contact us at [email protected].WHAT ARE YOUR PRIVACY RIGHTS?You may withdraw your consent to our processing of your personal information at any time by contacting us. You may also opt out of marketing emails at any time by clicking the unsubscribe link in our emails.
To review or update your account information, log in to your account settings. Upon request to terminate your account, we will deactivate or delete your account from our active databases.CONTROLS FOR DO-NOT-TRACK FEATURESWe do not currently respond to Do-Not-Track browser signals. If a standard for online tracking is adopted in the future, we will update this notice accordingly.AUSTRALIA — SPECIFIC PRIVACY RIGHTSWe collect and process your personal information under Australia's Privacy Act 1988. You have the right to request access to or correction of your personal information at any time by contacting us.
If you believe we are unlawfully processing your personal information, you have the right to submit a complaint to the Office of the Australian Information Commissioner.DO WE MAKE UPDATES TO THIS NOTICE?We may update this Privacy Notice from time to time. The updated version will be indicated by a revised date at the top of this notice. We encourage you to review this notice regularly.HOW CAN YOU CONTACT US?Email: [email protected]
Equity Ladder
Sunshine Coast, Queensland 4556
AustraliaHOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?You may have the right to request access to, correction of, or deletion of your personal information. To make a request, please contact us at [email protected].
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